Terms & Conditions

RETURN POLICY

Herbalife guarantees the quality of every product carrying the Herbalife name and ensures that the products meet high standards of freshness and purity for customer use. If you are not completely satisfied with any Herbalife product purchased from us, you may request a refund from the Distributor within 30 days from the date of purchase.

REFUND POLICY
Once your order has been submitted, no changes or cancellations can be made. Please review your order before placing it to ensure it is correct. If you need to return a product within 30 days of receiving your order, please email marsha@healthier.co.za for return instructions.
Terms & Conditions apply. No returns will be accepted after 30 days.

SHIPPING STANDARDS
We follow Herbalife’s Standard Operating Procedures. Here are the shipping standards for your reference:

– Orders placed before 11:00am are usually sent to the warehouse the same business day and often ship the same day.
– Orders placed after 11:00am will be sent to the warehouse the next business day and normally ship the next business day.
– Orders usually leave the warehouse within 24 hours of processing on business days.
– Orders placed on holidays, weekends, or at the beginning and end of the month may experience rare delays.

Once your order has been submitted, no changes or cancellations can be made. Please ensure your order is correct before placing it.

Safe, Secure Payment

We accept all major credit/ debit cards

healthier.co.za (Independent Herbalife Distributor), operated by Marsha van Zyl (Lifetime Wellness), utilizes a simple, safe, and SSL (encrypted) methods to safeguard sensitive information with our security partners, PayFast to process credit/debit card orders online

We also accept direct deposits. When placing an order and you select the bank deposit option, our system will automatically e-mail you our bank details.

If you don’t get the e-mail, these are our banking details.

Lifetime Healthier Inc.
Standard Bank, Cheque Account
Acc #: 0215 444 68

Use your name and surname or order number as the reference

Security on healthier.co.za

In recent years, new technology has led to many new advances in the area of security. When used properly, these new tools allow website owners to feel confident when accepting credit cards. We believe that our method of collecting card orders is extremely safe, if you still feel uncomfortable ordering online, please just give us a call at +27 (0)60 725 6365, or just select BANK DEPOSIT / EFT when placing your order.

Thank you for your support,
We appreciate your business!

My Guarantee

FREE & FAST DELIVERY

100% Fresh Herbalife Products
I am an official Herbalife Nutrition distributor and sell 100% authentic Herbalife Products.
All orders are fulfilled directly from the Herbalife Corporate warehouse nearest to you or shipped and delivered to your door free of charge.

Herbalife guarantees the quality of any product with the Herbalife name and certifies that its products meet high standards of freshness and purity for customer use. This includes a 30-day money-back guarantee. If, for whatever reason, you are not 100% satisfied with the products, you are entitled to a full refund. Your refund request MUST be submitted to us within 30 days of receiving the products.

REFUND POLICY
Once your order has been submitted, no changes or cancellations can be made. Please review your order before placing it to ensure it is correct. If you need to return a product within 30 days of receiving your order, please email marsha@healthier.co.za for return instructions.
Terms & Conditions apply. No returns will be accepted after 30 days.

SHIPPING STANDARDS
We follow Herbalife’s Standard Operating Procedures. Here are the shipping standards for your reference:

– Orders placed before 11:00am are usually sent to the warehouse the same business day and often ship the same day.
– Orders placed after 11:00am will be sent to the warehouse the next business day and normally ship the next business day.
– Orders usually leave the warehouse within 24 hours of processing on business days.
– Orders placed on holidays, weekends, or at the beginning and end of the month may experience rare delays.

Once your order has been submitted, no changes or cancellations can be made. Please ensure your order is correct before placing it.

DISTRIBUTORS AND WHOLESALE MEMBERS
All sales made to Distributors and Wholesale Members are final, and no returns will be accepted by healthier.co.za. or Herbalife International.
Wholesale memberships are non-refundable.

Attention Registered Herbalife Members and Preferred Customers,

Please note that if you are a registered Herbalife member or preferred customer, you will need to contact the person who enrolled you as a member or get in touch with Herbalife South Africa directly. This retail website, herbalshop.co.za, is only intended for non-member South African consumers who are purchasing Herbalife products for personal or family use. Any other use of products purchased on this site is considered a violation of our terms of use.

Thank you for your attention to this matter.